24/7 Concierge Desk
Add On Travel Support for a Seamless Journey
At Bespoke Bookings, our Concierge Desk is the cornerstone of our commitment to providing seamless, luxurious travel experiences. Our Concierge Desk acts as a travel help desk, available around the clock to anticipate and address any travel mishaps. We understand that true luxury lies in the details, and our concierge specialists are trained to deliver proactive service that ensures every trip is effortless and extraordinary.
What Our Concierge Desk Handles
24/7 Assistance
Around-the-clock support for travel changes, itinerary relates questions, and emergencies
Flight Cancellations
If your flight isn't rebooked by the airline, we will help to identify a new flight.
Delayed Luggage
Sometimes it happens and we'll help you receive your bags ASAP through the airlines claims process
Room Changes
If you need late check in or check out or an upgrade, we can facilitate these changes with the hotel.
Transportation Changes
Any adjustments to airport pick up and/or drop off times, our team will handle this 100% for you.
Emergency Assistance
Please call EMS for immediate emergency response and for other trip related emergency facilitation services, our team can assist
You're never alone when you travel with us, our dedicated concierge desk is just a call or message away, ready to support you through any change or emergency. Whether plans shift or the unexpected happens, we’re here to make sure your journey stays on track.
Your Journey, Backed by Experts
Our clients trust us because we respond swiftly, solve issues seamlessly, and prioritize your peace of mind every step of the way. With 24/7 support during your trip, you gain the confidence of knowing expert help is always within reach.