Your Privacy: Our Commitment to Secure Data Handling

Privacy Policy

Privacy Policy


Bespoke Bookings Co. (“Company”) respects your privacy. 

(“the Website”), including any content, services, functionality, mobile applications,
downloadable materials, and courses (“the Services”). If you do not agree with our Privacy
Policy, your choice is to not use our Website. By accessing or using this Website, you
agree to this Privacy Policy and the Terms of Use found here: https://bespokebookings.co/privacy/

Age Restriction

All website users must be at least 16 years of age. If we learn we have received information
from a child under 16, we will delete the information. If you have reason to believe that
a child under the age of 16 has provided Personal Data to us through the Website or
Services, please contact us and we will endeavor to delete the information from our
database. If we learn a user is under 16 years of age, we will not disclose any personal
information to any third parties unless the user has given opt-in consent. If you have
reason to believe that a user is under 16 years of age, notify the Company in order to
prevent disclosure of any personal data without opt-in consent.

Data Collection

We collect data and process data when you access our Website, fill out forms on our Website, register, make a purchase, sign up for our newsletter, respond to a survey, surf the Website, or use or view our Website via your browser’s cookies.

What Types of Information We Collect From You

Voluntary Information: When you visit our Website or use our Services,
we collect certain types of information from you. This includes your name, email address, mailing address, phone number, credit card information, age, sex, marital status, race, nationality, or other information you provide to us.

Automatic Data Collection: We also collect information automatically
through cookies and other tracking technologies such as information about your internet connection, your IP address, traffic and location data, logs, and other information.

The information we automatically collect helps us to improve our Website and deliver a better service.

The categories of consumer data we have collected within the past 12 months include
Basic Data. The data controller is Bespoke Bookings Co. LLC.

Cookies and Tracking Technologies

We use “cookies,” which are small files placed on the hard drive of your computer that
enable the website or service provider’s systems to recognize your browser and remember certain information. We use functionality cookies to recognize you on our website and remember your previously selected preferences (e.g., language preference, location).
We use advertising cookies to collect information about your visit to our website,
the content you viewed, the links you followed, and information about your browser, device, and IP address. Our Company sometimes shares some limited aspects of this data
with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our Website.

You may refuse to accept browser cookies by activating the appropriate setting in your
browser, but if you do, you may not be able to access certain parts of our Website or
Services. We also use flash cookies or web beacons for automatic data collection. You
may also provide information that is public or displayed on public areas of the Website,
or transmitted to other users of the Website or third parties (“User Content”). Your
User Content is transmitted to others at your own risk.

Purpose and Legitimate Interests

Processing of your information is necessary for the purpose of legitimate interests and
does not infringe on any fundamental rights and freedoms. Some of those legitimate
interests include: direct marketing, processing of client data, ensuring network and
information security, and fraud prevention. We use your information to:

  • Understand and store information about visitor preferences
  • Compile aggregate data about site traffic and site interactions
  • Provide you with information, products, or services that you request from us
    or that we think you may like
  • Provide you with notices about your account
  • Carry out billing and collection
  • Provide customer support
  • Conduct marketing activities
  • Fulfill any other purpose described when you provide the information

We do use automated decision-making in processing your personal information for some services and products. You can request a manual review of an automatic decision if you
are unhappy with it. We do not sell personal information or consumer data for monetary
gain or valuable consideration.

Third-Party Services and Links

Some content or applications on the Website are served by third parties, such as
advertisements. We do not control third parties’ tracking technologies. You should
consult the privacy policies of any such third party for more detailed information on
their practices. Our Company Website contains links to other websites. Our privacy
policy applies only to our Website, so if you click on a link to another website, you
should read their privacy policy.

We may disclose aggregated information about our users and information that does not
identify any individual without restriction. We do disclose personal information that
we collect or you provide as described in this Privacy Policy to third parties,
including subsidiaries, affiliates, service providers, and contractors: hotels, tour
operators, and suppliers. We also use your provided data to prevent fraudulent purchases
by sharing your data with credit reference agencies. We will release information when
it is appropriate to comply with the law or enforce our site policies.

Do Not Track Policy

Our site honors Do Not Track (“DNT”) browser settings. We do not track
your online browsing activity on any other online service.

International Data Transfers

We do not transfer personal data collected from you to third-party processors located
internationally. Please be aware that such countries may not have the same level of
data protection; however, our collection, storage, and use of your personal data will
continue to be governed by this Privacy Policy.

Data Storage and Security

Company securely stores your data on secured servers. We have implemented security
measures designed to protect your visit to the Website. These include: All
payment information is encrypted
. All information you provide to us is stored
on our secure servers behind firewalls. We use regular Malware Scanning. No transmission
over the internet or email is completely secure or error free. Please keep this in mind
when disclosing personal information over the internet.

We will keep your basic data for 6 months unless we have an ongoing client relationship.
Once this time period has expired, we will delete your data.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit

https://oag.ca.gov/privacy/ccpa
.

Under the CCPA, California residents have the right to opt-out of the sale of personal
information about them or their household, such as their name, postal or email address,
and other personal identifying information. The right is subject to certain exceptions.
For example, it does not apply to information that we share with certain third-party
service providers so they can perform business functions for us or on our behalf. You
may opt out by emailing
hello@bespokebookings.co.

In the preceding twelve months, we have not sold personal information. Our policy is that we do not and will not sell your personal information, unless you give us your consent or direct us to do so.

Right to Opt Out

Should you agree to receive marketing material from the Company and have consented to the Company disclosing your information to third parties for marketing purposes, you may opt out at any time by contacting us at
hello@bespokebookings.co.

Your Data Protection Rights

  • The Right to be Informed: You must be informed about what data is being processed, why, and to whom it may be disclosed.
  • The Right to Access: You have the right to see what data is held
    about you by a Data Controller.
  • The Right to Rectification: You have the right to have your data
    corrected or amended if it is inaccurate.
  • The Right to Erasure: Under certain circumstances, you can ask for your personal data to be deleted. This is also called “The Right to be Forgotten.”
  • The Right to Restrict Processing: You can request that the
    processing of your personal data be paused in certain situations.
  • The Right of Portability: You can request copies of your personal data
    in a structured, commonly used, and machine-readable format. You may also request that we transfer your data to another organization, or directly to you.
  • The Right to Object: You have the right to object to the further
    processing of your data, including profiling and direct marketing.
  • Rights in Relation to Automated Decision-making and Profiling: You
    have the right not to be subject to a decision based solely on automated processing.
  • Right Not to be Subject to Discrimination for the Exercise of Rights:
    We will not refuse goods or services to individuals who exercise their consumer rights.

If you would like to exercise these rights, please contact us at
hello@bespokebookings.co.

Changes to Privacy Policy

The date the Privacy Policy was last revised is identified on the first page of the
Privacy Policy. We reserve the right to update this policy, and if we make material changes to how we treat our users’ personal information, we will notify you by email.
You are responsible for periodically visiting our Website and Privacy Policy to check for any changes.

Contact

You may send us an email to inquire about our Privacy Policy or to request access to,
correct, or delete any personal information that you have provided to us at:
hello@bespokebookings.co.

Complaints

Should you wish to report a complaint or if you feel that our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s
office.

Individuals Located Within the United Kingdom

Restricted Transfers: Our Company may make a restricted transfer if the
receiver is located in a third country or territory or is an international organization,
covered by UK “adequacy regulations.” If there are no adequacy regulations about the country, territory, or sector for the restricted transfer, our Company will check if the transfer can be made subject to ‘appropriate safeguards’ as listed in the UK GDPR.

Before relying on an appropriate safeguard, we undertake a risk assessment to ensure the data subjects continue to have a level of protection essentially equivalent to that
under the UK data protection regime. If the safeguard does not provide the required
level of protection, we include additional measures. Appropriate safeguards may include:

  • A legally binding and enforceable instrument between public authorities or bodies
  • Binding corporate rules as defined in Article 47 of the UK GDPR
  • A contract incorporating standard data protection clauses recognized or issued under
    the UK data protection regime
  • A code of conduct approved by the ICO
  • Certification under an approved certification scheme
  • A bespoke contract authorized by the ICO for a specific restricted transfer
  • Administrative arrangements between public authorities or bodies

If none of the criteria above apply, we may still make the transfer if it is covered by
an ‘exception’ set out in Article 49 of the UK GDPR.

All website users located in the United Kingdom must be at least 13 years of age. If we
learn we have received information from a child under 13, we will delete the information.

If you have reason to believe that a child under the age of 13 located in the United
Kingdom has provided Personal Data to us through the Website or Services, please contact us and we will endeavor to delete the information from our database. If we learn a user
is under 13 years of age, we will not disclose any personal information to any third
parties unless the user has given opt-in consent. If you have reason to believe that a
user is under 13 years of age, notify the Company in order to prevent disclosure of any
personal data without opt-in consent.

 SMS Terms And Conditions  Upon messaging opt-in, the end user agrees to receive messages from (Business Name) regarding (use-case example — communications, marketing, etc). End users can opt-out by replying STOP or request more information by replying HELP. Message frequency varies. Message and data rates may apply. If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 832.205.8991. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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